This Privacy Policy outlines how GAVE&GOT ("we," "us," or "our") collects, uses, shares, and protects the personal information of users ("you" or "your") when using our online marketplace platform, which facilitates the sale and donation of items. We are committed to protecting your privacy and ensuring the security of your personal information. By using our platform, you consent to the practices described in this Privacy Policy.
1. Information We Collect:
1.1. Personal Information: We may collect personal information provided by you when you register an account or use our platform, including but not limited to your name, email address, gender, date of birth, country, city, contact information.
1.2. Communication Information: We may collect information when you communicate with us or other users through our messaging system, including the content of your messages and any attachments.
1.3. Technical Information: We may automatically collect certain technical information when you access our platform, such as your IP address, device information, browser type, and operating system.
2. Use of Personal Information:
2.1. Providing and Improving Services: We use your personal information to operate, maintain, and improve our platform, including verifying user identity, providing customer support, and enhancing user experience.
2.2. Legal Compliance: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as required to protect our rights, privacy, safety, and property, or that of our users.
2.3. Account Creation and Management: We collect your personal information, such as your name, age, gender, email address, country, and city, to create and manage your account on our online marketplace. This allows you to list items for sale or for charity and engage with other users on our platform.
2.4. Facilitating Transactions: Your personal information enables us to facilitate the listing, selling, and donation of items on our online marketplace. We use your information to connect sellers or donators with potential clients or recipients.
2.5. Communication and Support: We may use your personal information to communicate with you regarding your account, listings, transactions, and any customer support inquiries. This ensures that we can assist you effectively and provide necessary updates or assistance when needed.
2.6. Personalization: We strive to enhance your experience on our website by personalizing the content and recommendations based on your preferences. Your personal information helps us tailor our services and provide you with relevant suggestions.
2.6. Website Optimization and Analytics: We utilize tools like Google Analytics to analyze user behavior, improve our services, and optimize the functionality of our website. This helps us understand how users interact with our platform, identify areas for improvement, and enhance the overall user experience.
2.7. Advertising: We may use Google AdSense or similar advertising services to display advertisements on our website. These ads may be personalized based on your interests and website usage. However, we do not request billing information from our users.
3. Sharing of Personal Information:
3.1. Other Users on the Platform: In order to facilitate transactions and communication between users, certain personal information, such as your username and profile details, may be shared with other users on our online marketplace. This allows for the completion of transactions and effective communication between buyers, sellers, and donators.
3.2. Legal Requirements: We may disclose your personal information in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our platform of any such change in ownership or control.
Please note that we do not sell or disclose your personal information to third parties for their direct marketing purposes without your consent.
We take reasonable measures to ensure that any third parties with whom we share your personal information maintain appropriate security measures and protect your privacy. However, we cannot be held responsible for the actions of these third parties.
4. European Data Protection
GAVE&GOT is committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws in European countries. Your personal information will be stored and processed in accordance with these laws.
5. Data Security:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
6. Children's Privacy:
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information without your consent, please contact us, and we will delete such information from our records.
7. Your Choices and Rights:
6.1. Account Information: You can update, correct, or delete your account information by accessing your account settings on our platform.
8. Third-Party Links and Services:
8.1. Our platform may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party websites or services. We recommend reviewing the privacy policies of those websites or services before providing any personal information.
9. Changes to the Privacy Policy:
We reserve the right to modify this Privacy Policy at any time. We will update the effective date at the beginning of the policy. If we make material changes, we will provide notice through our platform or by other means to give you an opportunity to review the changes before they take effect. Your continued use of our platform after any such modifications constitutes your acceptance of the updated Privacy Policy.
10. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at contact@gaveandgot.com.